Refund policy

Order Issues
If your item arrives damaged, defective, or significantly different from what was described, contact us within 14 days of delivery at [tu correo] with photos of the issue. We'll offer a replacement or a refund.

Non-Delivery
If your order hasn't arrived within 30 days of the estimated delivery window, contact us and we'll issue a refund or send a replacement.

Change of Mind
Due to the nature of our shipping process, we're currently unable to accept returns for items that arrived as described. We recommend reviewing product details carefully before ordering. If you have questions before purchasing, reach out to us anytime.

Refund Processing
Approved refunds are processed within 5-7 business days to your original payment method.